Have you ever needed to know the answer to that grating question you just can’t think of the answer to? Well, you’re probably very familiar with Yahoo answers then! The user directed site host thousands of questions that other users aim to answer and the ‘best answers’ are moderated by the community to rise to the top. The greater the amount of genuine moderators, the more useful the answers become which leads to an array of topics that can be discussed: anything from computer software inquiries to trivia questions about the Olympics.
A key challenge users face in the community is a mix of people who upload joke questions and spam with troll answers. Some serious health questions can receive answers that could potentially have harmful consequences. To combat this, any answer can be marked as inappropriate however this does require having to sign into an account to submit a request. Also, the ability to mark a ‘best answer’ means the most suitable answers are seen first.
This means the content is self moderated in order to cover the vast amount of questions and answers posted everyday. It would be physically impossible for a group of Yahoo employees to check each upload so giving tools to every user that allows them to make reports is a way to mark out and highlight questions/answers that may need removing.